Student Concerns and State Contact Information

Delaware State University Student Concerns

The Student Concern Form is designed to provide students with a formal process to address concerns, both academic and non-academic in nature as related to their experience at Delaware State University. Delaware State University faculty and staff are committed to ensuring a fair and transparent process for all students as we engage and help them to clarify and understand University expectations and or better navigate interactions with others.

Click the link below to submit a form and be sure to upload supporting documents regarding your concern.

Student Concern Form for Students (Student Email Required)
Student Concern Form - Non Student

Delaware State University Concern Resolution Process:

Once a concern is submitted, the faculty or staff must meet with the student to discuss the concern within five (5) working days of receipt of the written request. Following the discussion, the faculty or staff member has two days to propose a resolution in writing to the student. If the faculty or staff member fails to meet with the student within 5 days upon receipt of the written request, she/he surrenders their right to settle the complaint without the involvement of a Department Chairperson or Unit Supervisor.
If the matter is not resolved, the student has two (2) working days to appeal to the respective department/unit in writing and request to schedule a meeting with the Department Chairperson or Unit Supervisor.
The Department Chairperson or Unit Supervisor must meet with the student to discuss the complaint within three (3) working days of receipt of the written request. Following the meeting, the Department Chairperson or Unit Supervisor will forward a signed statement of her/his position to the parties involved (student and faculty or staff member) within seven (7) working days. If the Department Chairperson or Supervisor fails to meet any of the specified timelines, the student may appeal to the appropriate Dean or Vice President within three (3) working days.

Students will receive an acknowledgment of the complaint via the university-issued email address.

If Delaware State University is unable to reasonably resolve a problem, students can contact the Middle States Commission on Higher Education or one of the following agencies in Delaware.

Middle States Commission on Higher Education
3624 Market Street,
2nd Floor West,
Philadelphia, PA 19104
Telephone: 267.284.5000
https://www.msche.org/complaints/

Delaware
Delaware Higher Education Office
The Townsend Building
401 Federal St., Ste. 2
Dover, DE 19901
https://www.doe.k12.de.us/domain/226

Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street, 5th floor
Wilmington, DE 19801
consumer.protection [at] state.de.us

If a student resides outside of Delaware, the student may contact the state agency that handles complaints for their location. Here is a list of contacts for each state in which a student may file a complaint.

Alabama
Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000

Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
EED.ACPE-IA [at] alaska.gov

Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
http://ppse.az.gov/complaint

Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423Main Street, Suite 400
Little Rock, AR 72201

California
Attorney General’s Office
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244-2550

Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202

Connecticut
Connecticut Department of Consumer Protection
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
dcp.tradepractices [at] ct.gov
Consumer Complaint Hotline: 800.842.2649

District of Columbia
District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
810 First Street, NE, 2nd Floor
Washington, DC 20002
http://osse.dc.gov/service/public-complaints

Florida
Florida Commission on Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400

Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
http://gnpec.georgia.gov/webform/gnpec-authorized-school-student-complai…

Hawaii
Hawaii Postsecondary Education Authorization Program
P.O. Box 541, Honolulu, Hawaii 96809
hpeap [at] dcca.hawaii.gov
http://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037

Illinois
Illinois Board of Higher Education
1 North Old State Capital Plaza, Suite 333
Springfield, IL 62701
complaint [at] ibhe.org
Institutional Complaint Hotline: 217.557.7359

Indiana
Indiana Commission for Higher Education
101 W. Ohio Street, Suite 300
Indianapolis IN 46204-4206
http://www.in.gov/che/2744.htm
complaints [at] che.in.gov

Iowa
Iowa Student Aid Commission
430 E. Grand Ave., 3rd Floor, Des Moines, IA 50309
info [at] iowacollegeaid.gov

Kansas
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/academic_affairs/private_out_of_state/compl…

Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
http://cpe.ky.gov/campuses/consumer_complaint.html

Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
https://www.ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/Consu…

Louisiana
Louisiana Attorney General Office
Consumer Protection Section
PO Box 94005, Baton Rouge, LA 70804
ConsumerInfo [at] ag.state.la.us
800.351.4889, 225.326.6465
http://www.ag.state.la.us/Complaint.aspx?articleID=16&catID=15

Complaints may also be sent to:
Louisiana Board of Regents
Attn: Nancy Beall or Dr. Larry Trembly
PO Box 3677, Baton Rouge, LA 70821-3677
http://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Stud…

Maine
Maine Department of Education
Anita Bernhardt - Complaints
23 State House Station
Augusta, ME 04333-0023

Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml

Maryland
Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD 21201

Office of the Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
consumer [at] oag.state.md.us
Consumer Protection Hotline: 410.528.8662

Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108

Michigan
Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Dept. Of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing
PO Box 30018
Lansing, MI 48909
http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf

Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/student_complaint_process.asp

Consumer Protection Division
Office of the Attorney General
PO Box 22947
Jackson, MS 39225-2947

Missouri
Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
info [at] dhe.mo.gov

Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
contactocp [at] mt.gov
http://mus.edu/MUS-Statement-of-Complaint-Process.asp

Nebraska
Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
https://protectthegoodlife.nebraska.gov/file-consumer-complaint
Consumer Protection Hotline: 800.727.6432

Nevada
Nevada Commission on Postsecondary Education
8778 S Maryland Parkway
Suite 115
Las Vegas, Nevada 89123
http://www.cpe.state.nv.us

New Hampshire
Patricia Edes, New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
603.271.0257
Patricia.Edes [at] doe.nh.gov

New Jersey
New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625
nj_che [at] che.state.nj.us

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
http://www.njconsumeraffairs.gov/

New Mexico
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505

New York
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo [at] mail.nysed.gov
http://www.nysed.gov/college-university-evaluation/complaints

North Carolina
Postsecondary Education Complaints
c/o Assistant Director of Licensure
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515
919.962.4558
studentcomplaint [at] northcarolina.edu

North Dakota
Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs
North Dakota University System
600 E Boulevard Ave, Dept 215
Bismarck, ND 58505-0230
richard.rothaus [at] ndus.edu
701.328.4136
http://www.ndus.edu/system/state-authorization/

Office of Attorney General
Parrell Grossman, Director, Consumer Protection Division
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574
701.328.5570
https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints

Ohio
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183

Ohio Attorney General
Consumer Protection Section
30 East Broad Street, 14th floor
Columbus, OH 43215-3400
http://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/Fi…

Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
http://www.okhighered.org/current-college-students

Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105

Oregon
Oregon Higher Education Coordinating Commission
Office of Degree Authorization
775 Court Street NE
Salem, OR 97301

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096

Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
http://www.education.pa.gov /Postsecondary-Adult/College%20and%20Career%20Education/Pages/State-Authorization-Reciprocity-Agreement-(SARA).aspx

Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120

Puerto Rico
Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900

Puerto Rico Department of Justice
PO 9020192
San Juan, PR 00902-0192

Rhode Island
Rhode Island Office of the Postsecondary Commissioner
Shepard Building, 80 Washington Street, Suite 524
Providence, RI 02903

Rhode Island Department of Attorney General, Consumer Protection Unit
150 South Main Street
Providence, RI 02903
https://riag.wufoo.com/forms/q1851amb1bdd4d5/

South Carolina
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201

South Dakota
South Dakota Secretary of State Shantel Krebs
State Capitol
500 East Capitol Avenue
Pierre, SD 57501-5070
sdsos [at] state.sd.us

South Dakota Office of Attorney General, Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre, SD 57501-8053
http://consumer.sd.gov/complaintform.aspx

Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243

Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752

Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
https://www.texasattorneygeneral.gov/cpd/file-a-consumer-complaint

Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection [at] utah.gov

Vermont
Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001

Virginia
State Council of Higher Education for Virginia
101 N. 14th Street
James Monroe Building
Richmond, VA 23219
communications [at] schev.edu

Washington
Washington Student Achievement Council
917 Lakeridge Way, PO Box 43430
Olympia, WA 98504-3430
complaints [at] wsac.wa.gov
http://wsac.wa.gov/protecting-education-consumers

West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800

West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
http://www.wvago.gov/resources/Complaint_Process.pdf

Wisconsin
Wisconsin Educational Approval Board
431 Charmany Drive, Suite 102
Madison, WI 53719
eabmail [at] eab.state.wi.us

Wyoming
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002